Fetchit® is instant client retrieval software from Schultz Technology. When your phone rings, Fetchit recognizes the caller and puts their record in front of whoever is about to answer, before anyone has said hello.
No more asking who is calling and waiting while you look them up. Your team starts every call already knowing who is on the line, calls get shorter, and more of them get answered.
How a call works
The phone rings
Fetchit hears about the call the moment it starts.Fetchit finds the caller
It checks the number against your client records.The popup appears
Every computer at the front desk shows who is calling, while the phone is still ringing.The call is remembered
Whether it was answered or missed, and how long it lasted, goes into your call history.
See it in action
Fetchit
Jane Dolittle
(555) 010-4242
Fetchit
WIRELESS CALLER
(555) 010-0000
A blue popup is a caller you already know. Click it to open their record. A red one is a number Fetchit could not match, often a new client worth adding.
What comes with Fetchit
Call popups
On every computer, for callers you know and numbers you don't.Call history
Look back at who called, when, and what happened.Reports
Average calls by hour and by day, split into callers you know and callers you don't, so you can staff for when the phone rings.24/7 support
Help whenever you need it, from the team that builds Fetchit.
Texting, click-to-pay and customized reports are available as add-ons. Ask our sales team about them.
Who it's for
Fetchit is for any business where the phone is how customers reach you and the person answering needs their record in front of them. It works with the phone systems and business software you already use, so there is nothing new for your team to learn: the phone rings, and the answer is already on the screen.
Who makes Fetchit
Fetchit® is built in-house by Schultz Technology, and new integrations are added all the time. If the software your business runs on is not supported yet, let us know.
About this page
- Author
- Schultz Technology IT
- Owner
- Schultz Technology
- For
- businesses, operations, developers
- Level
- beginner