Fetchit

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Fetchit

About Fetchit

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What Fetchit® is, how it works, and what comes with it.

A ringing phone beside a workstation showing a client popup

Fetchit® is instant client retrieval software from Schultz Technology. When your phone rings, Fetchit recognizes the caller and puts their record in front of whoever is about to answer, before anyone has said hello.

No more asking who is calling and waiting while you look them up. Your team starts every call already knowing who is on the line, calls get shorter, and more of them get answered.

How a call works

  1. The phone rings

    Fetchit hears about the call the moment it starts.
  2. Fetchit finds the caller

    It checks the number against your client records.
  3. The popup appears

    Every computer at the front desk shows who is calling, while the phone is still ringing.
  4. The call is remembered

    Whether it was answered or missed, and how long it lasted, goes into your call history.

See it in action

Fetchit

Jane Dolittle

(555) 010-4242

Fetchit

WIRELESS CALLER

(555) 010-0000

A blue popup is a caller you already know. Click it to open their record. A red one is a number Fetchit could not match, often a new client worth adding.

What comes with Fetchit

  • Call popups

    On every computer, for callers you know and numbers you don't.
  • Call history

    Look back at who called, when, and what happened.
  • Reports

    Average calls by hour and by day, split into callers you know and callers you don't, so you can staff for when the phone rings.
  • 24/7 support

    Help whenever you need it, from the team that builds Fetchit.

Texting, click-to-pay and customized reports are available as add-ons. Ask our sales team about them.

Who it's for

Fetchit is for any business where the phone is how customers reach you and the person answering needs their record in front of them. It works with the phone systems and business software you already use, so there is nothing new for your team to learn: the phone rings, and the answer is already on the screen.

Who makes Fetchit

Fetchit® is built in-house by Schultz Technology, and new integrations are added all the time. If the software your business runs on is not supported yet, let us know.

About this page

Author
Schultz Technology IT
Owner
Schultz Technology
For
businesses, operations, developers
Level
beginner