Subscription
What do I get with my Fetchit® subscription?
You get the full Fetchit® application with history, and our three standard reports: average calls by day, average calls by hour, and receptionist call counts, along with 24/7 support.
For an additional cost, texting, click-to-pay and customized reports are available. Email sales@fetchitdata.cloud or call us at (888) 795-6508 for pricing.
How many computers can I install Fetchit® on?
Your Fetchit® monthly subscription covers as many computers as you have phones. As you add or replace computers, reach out to us at support@fetchitdata.cloud and we'll get you up and running.
Does Fetchit® save time and improve customer service?
Fetchit® has the caller's record pulled up as soon as your staff answer the phone. Your clients will love the personalized experience and appreciate you being ready to answer their questions. The reporting tool also helps you staff your business efficiently and effectively, saving you time and money.
Setup and requirements
What are the system requirements to run Fetchit®?
Windows
- Version: Windows 10 or 11
- RAM: 8 GB minimum
- Available disk space: 8 GB
macOS
- Processor: Apple silicon (M1 or later). Macs with Intel processors are not supported.
- Version: macOS 13 Ventura or later
- RAM: 8 GB minimum
- Available disk space: 8 GB
How can I get Fetchit® for my business software?
Fetchit® is developed in-house, and our engineers are working on new integrations every day. Email support@fetchitdata.cloud or call us at (888) 795-6508 to schedule a discovery meeting. The systems Fetchit already works with are listed on Supported systems.
What's a CallerID box as it pertains to Fetchit®?
Whether you have an analog or VOIP phone system, a Fetchit® support technician will make sure you have the right device to work with Fetchit®. When a business's phone system is not one Fetchit connects to directly, a CallerID box reads the caller's number from the line instead.
What is Clearvoice by Schultz Technology?
Clearvoice is Schultz Technology's VOIP phone system, featuring Polycom VOIP phones, texting, onsite training and direct Fetchit® integration. For more information, visit schultztechnology.com or call us at 877-495-6204.
Privacy
How does Fetchit® use my information?
Fetchit® uses your information only to run the service: recognizing callers, showing popups, and keeping your call history and reports. To do that it keeps a copy of your client names and phone numbers, and a record of your calls. We never sell your data or use it for advertising. Our Privacy Policy explains exactly what is kept, who helps us run Fetchit, and the choices you have.
Getting help
What if I need help with Fetchit®?
Fill out the support form, email support@fetchitdata.cloud or call us at (888) 795-6508, and we'll be more than happy to help. The Support page lists every way to reach us.
About this page
- Owner
- Schultz Technology
- For
- everyone
- Level
- beginner